FAQs

General Foundation FAQs

What is the organization’s mission?

Are donations tax-deductible?

How do I make a contribution?

How much of my donation goes directly to the organization’s mission?

Where can your organization’s financial reports be viewed?

Are you reviewed by an objective third party?

How do I donate In Honor of or In Memory of someone?

Smart Home Program FAQs

What is the mission of your Smart Home Program?

What is the criteria for eligibility?

What are smart homes?

Is the application process open to members of all branches?

Is the service member charged anything for the home?

How do I apply for a home?

Can I help build smart homes?

Please email donationsupport@t2t.org for any other questions you may have about the Smart Home Program.

Tunnel to Towers 5K Run & Walk New York City FAQs

What is a Tunnel to Towers 5K Run & Walk NYC?

When is the Tunnel to Towers 5K Run & Walk NYC?

Where is the Tunnel to Towers 5K Run & Walk NYC located?

How far is the Tunnel to Towers 5K Run & Walk NYC?

How much does adult registration cost?

Can I register the day of the run?

When does online registration close?

Do I have to wear my bib number?

Can I purchase a timing chip?

I am a fast runner, can I get a front line position?

Is there transportation to and from the event?

Is there parking available?

Where can I pick up my runner’s packet or volunteer/vendor credentials?

Can I pick up someone else’s registration packet/bib?

Will water be available?

What can you bring to the event?

What items are prohibited on race day?

Can I bring my cell phone?

Are refunds permissible? Can I transfer my registration?

Does the fun end at the finish line?

Where do I sign up to be a fundraiser or join a fundraising team?

Is there a fundraising minimum?

What are the fundraising incentives?

How long do I have to fundraise for incentives?

When will my fundraising incentive arrive?

TUNNEL TO TOWERS TOWER CLIMB NYC

Climbing Details

How long is the T2T Tower Climb at One World Trade Center?

How many steps are there?

Prohibited Items

Is there a bag check area provided?

Is the stairway the same width the whole distance of the climb?

Will hallways be included in the climb distance?

What direction does the stairwell wind (to the left or to the right)?

Do I have to climb all the way to the 102nd floor in order to participate in the T2T Tower Climb?

Is there a limit to how many people can register?

How long does the Tunnel to Towers Tower Climb NYC take?

Is this a timed climb?

Can climbers stop on a landing to catch their breath?

I might get tired and be unable to finish, what should I do?

I’m a first responder; can I wear my bunker/turnout gear, Scott Air Packs, etc.?

What is an “Elite Climber”?

Packet Pick-up, Start Times and Wave Assignments

When can I pick up my registration packet (bib and t-shirt)?

What if I cannot pick up my packet during Packet Pick Up days?

Why am I being assigned a start time?

When will I receive my start time?

I want to climb with my team, family, or a group of friends. Will we be able to start the climb together?

Are team members assigned the same start times?

Event Day Information

What time should I arrive at One World Trade Center?

How do I get to One World Trade Center?

Where should I enter One World Trade Center upon arrival?

Will there be water stations along the climb?

Can my friends and family wait for me at the finish line on the 102nd Floor?

Will I receive an event t-shirt?

Where can I find my results on event day?

Registration Details

What is the entry fee for the T2T Tower Climb?

Is there a fundraising minimum?

Why is there a minimum fundraising requirement?

What happens if the event is canceled?

What happens if I test positive for COVID-19 on the week of the event?

Is there a minimum age to participate?

When is the deadline to register for the T2T Tower Climb?

When is the deadline to meet the $250 minimum fundraising requirement?

What happens if I don’t meet the minimum fundraising requirement by May 19, 2024, and my credit card is declined during the automatic charging process?

Can I register without agreeing to meet the minimum fundraising requirement and without acknowledging that I know my credit card will be charged if I don’t raise at least $250?

Can I immediately make a donation of $250 in addition to paying the entry fee instead of fundraising to meet the minimum requirement?

Can I make a donation of less than $250 in addition to paying the entry fee when registering that will count towards my minimum fundraising requirement?

My company has a matching gift program. Can a matching gift count towards my minimum fundraising requirement?

Is any portion of my entry fee tax-deductible?

Can I register friends or family members at the same time I register?

If I am no longer able to make it to the T2T Tower Climb after registering, can I get a refund or have someone else climb in my place?

Team Information

How do I form a team?

Is there a limit on team size?

How do I join a team?

Does each member of a team need to raise the $250 minimum?

Can I pay for my whole team by company check?

How do we register our company team if paying by check?

FUNDRAISING INFORMATION

Is there a fundraising minimum?

Can I still fundraise beyond the deadline for the minimum fundraising requirement?

What are the fundraising incentives?

When will my fundraising incentive arrive?

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